Mott & Bow Subscription FAQ

How does my subscription work?

If you’re a new customer you will get a free Mott & Bow premium t-shirt your first month, just pay $3 for shipping/handling. After that, you’ll receive either monthly, bi-monthly, or quarterly shipments of t-shirts, whichever plan you choose. Your card will be charged each time your package is shipped.

I don’t want a t-shirt every month. Can I get shipments less frequently?

Yes. You can sign up for bi-monthly or quarterly shipments to receive shipments less frequently. You are also able to postpone any shipment by a month or skip that shipment altogether.

Can I change my subscription? How?

You can change the frequency of your subscription, the amount of t-shirts per shipment, the upcoming color preference, the future t-shirt style, from your user profile. Or if you need help, you can contact our team for assistance please call us at 1-855-798-9009 M-F 9am-6pm EST.

Do I save any money by signing up for a subscription rather than just buying a shirt when I want it?

Savings are fourfold: 1.Typical shipping is $7 per order, you get a steep discount on this even with our monthly plan. You’ll even get free shipping when you consolidate shipments to reduce the amount of materials we use. The price you see in each plan is your final price, no extra shipping added! 2. Garment Dyed t-shirts have an extra manufacturing cost associated with them, which is why you’ll see on our site that some t-shirts cost $32. With our subscription program you can get any t-shirt you want for $30 or less when you sign up for consolidated shipments! 3. Bigger quantity t-shirt plans get lower price per t-shirt. 4. You get a free t-shirt the 1st year.

What is your exchange policy?

We accept exchanges (minus the cost of shipping) on paid orders for up to 30 days from the order date. All exchanges must be unworn/undamaged/unwashed items. We do not allow exchanges for the free t-shirt order.

What is your return policy?

We accept returns (minus the cost of shipping) on paid orders. We do not allow returns for the free t-shirt order.

When will my first paid order be shipped?

Your first paid order will ship 24 days after your initial free t-shirt order is placed. Our shipping lead time is between 4-7 days, so we are shipping it with time to get it to you 30 days after your first free month/tee.

Where do you ship?

We currently only ship our subscription service in the contiguous USA. If you are interested in buying our tees outside the USA you can still place an order on our standard e-commerce site www.mottandbow.com/international.

How do I cancel my subscription?

You may cancel your subscription at any time by contacting help@mottandbow.com.

Why was my order/subscription canceled?

We reserve the right to refuse or cancel your subscription if fraud or abuse of our subscription program is suspected.

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Which Fit Am I?

SKINNY

TIGHTER FIT WITH TAPERED LEG OPENING.


MID RISE WITH ZIPPER FLY
SKINNY FROM HIP TO HEM
TAPERED LEG
13 1/2" LEG OPENING

(measurements comes from 32 waist-size)

SLIM

NEITHER TOO TIGHT NOR TOO LOOSE.


MID RISE WITH ZIPPER FLY
STRAIGHT THROUGH HIP
SLIM THROUGH THIGH
15 1/2" LEG OPENING

(measurements comes from 32 waist-size)

STRAIGHT

THE ORIGINAL STRAIGHT LEG JEAN.


MID RISE WITH ZIPPER FLY
STRAIGHT THROUGH HIP AND THIGH STRAIGHT LEG FROM KNEE TO OPENING
17" LEG OPENING

(measurements comes from 32 waist-size)